77bbc Privacy Policy
Your personal information is of the highest importance to us. Read this document to learn in detail how 77bbc collects, uses, and keeps your information safe.
1 Introduction and Scope
77bbc ("we", "us", or "platform") is a trusted online betting and casino service provider in Bangladesh. When you use our website (77bbc.cam), create an account, or use any of our services, you are considered to have accepted the terms of this privacy policy.
The purpose of this privacy policy is to clearly inform you what types of information we collect, why we collect it, how we store it, and in what circumstances it may be shared with third parties. We believe transparency is the foundation of genuine trust.
This policy applies to all registered members, guest users, and anyone connected to any of our services. If you do not agree with this privacy policy, please refrain from using our platform.
2 What Information We Collect
To ensure a smooth and secure experience on 77bbc, we collect the following types of information:
Identity Information
Information you provide at the time of registration includes:
- Full name
- Date of birth (for age verification)
- Valid email address
- Password (stored in encrypted form)
- Residential address
Financial Transaction Information
Information required at the time of deposits and withdrawals, such as:
- bKash, Nagad, Rocket, or Upay account number
- Transaction amount and time
- Payment verification reference
Technical and User Behaviour Information
Information automatically collected when you use our website:
- IP address and device type
- Browser version and operating system
- Pages visited and session duration
- Cookies and session identifiers
- Referral source (which link or source you came from to reach our site)
Identity Verification Documents (KYC)
To meet regulatory requirements and prevent fraud, in some cases we may request a copy of your government-issued ID or passport.
3 Purpose of Information Use
We use your information only for specific and legitimate purposes. Those purposes are described in detail below:
3.1 — Account Management and Service Delivery
Your information is used to create, verify, and properly manage your account. This includes processing transactions, awarding bonuses, and maintaining your gaming history.
3.2 — Security and Fraud Prevention
Your information is used to ensure the security of your account and to detect and prevent any attempts at unauthorised access or fraud.
3.3 — Customer Support
Your information is used to help resolve your questions or issues through our 24/7 live chat or email support team.
3.4 — Ensuring Responsible Gaming
We monitor your gaming behaviour to identify problematic gambling patterns and, where necessary, provide you with appropriate support.
3.5 — Platform Improvement
Your information is used to analyse the overall user experience and continuously improve our products and services.
3.6 — Meeting Legal Obligations
Your information is used where necessary to comply with applicable laws, regulations, and the directives of regulatory authorities.
4 Cookie Policy
77bbc uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help our website recognise you correctly.
Essential Cookies
Without these cookies the website cannot function properly. They keep your login session active and ensure security. There is no option to disable these cookies.
Functional Cookies
These cookies remember your preferences (such as language preference) and provide you with a personalised experience.
Analytical Cookies
These cookies help us understand which parts of our website users visit most. This information is collected anonymously and is used to improve our services.
You can disable non-essential cookies through your browser settings. However, disabling some cookies may limit certain functionality of the website.
5 Information Sharing with Third Parties
77bbc never sells your personal information for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processing Partners
Information necessary to carry out your financial transactions is shared with bKash, Nagad, Rocket, and Upay. These organisations have their own privacy policies.
Game Providers
Limited information necessary to manage gaming sessions may be shared with our game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi.
Technology and Security Services
Limited information is shared with organisations that assist with fraud detection, cybersecurity, and infrastructure management, under strict confidentiality agreements.
Legal Authorities
Information may be provided when required on the basis of a court order, judicial process, or a lawful request from a law enforcement agency.
6 Data Security Measures
77bbc has adopted the highest industry-standard technical and organisational measures to protect your information:
SSL Encryption
All data transmitted on our platform is encrypted using SSL/TLS technology, eliminating the risk of data theft.
Secure Servers
Your data is stored in secure data centres with strict physical and digital access controls.
Staff Training
77bbc staff follow strict data protection training and policies. Only authorised personnel have access to the information they need.
Regular Security Reviews
We conduct regular security audits and are always prepared to address any vulnerabilities quickly.
Even so, no method of transmitting information over the internet is completely secure. Although we take every precaution, we cannot guarantee complete security. You should therefore also remain vigilant about keeping your password confidential.
7 Data Retention Period
We retain your information for as long as needed to fulfil the purpose for which it was collected, or for as long as a legal obligation requires. Retention policies by specific category are described below:
Active Accounts
Information related to your account will be retained for as long as your account remains active. This information is needed for service delivery, security, and legal compliance.
Closed Accounts
After an account is closed, information relating to financial transactions and identity verification is retained for a defined period in accordance with applicable law. After that period, the information is securely deleted or anonymised.
Transaction Records
Records of all financial transactions are retained in accordance with financial regulations and audit requirements. This information may also be used for dispute resolution and tax-related matters.
8 Your Rights as a User
Every user registered with 77bbc has the following rights regarding their own information:
Right to Access Information
You can contact us at any time to find out what information we hold about you.
Right to Correct Information
If any of your information is incorrect, you can request that it be corrected. This can be done through your account profile or by contacting the support team.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, some information may be required to be retained due to legal obligations.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. Once we receive your objection we will honour it as quickly as possible.
To exercise any of the above rights, email [email protected] or contact our 24/7 live chat.
9 Protection of Minors
77bbc is a platform for those aged 21 and above only. We do not knowingly collect or process the personal information of anyone under the age of 21.
Age is verified at the time of registration, and if it is subsequently proven that a user is under the age of 21, their account will be closed immediately and their information will be securely deleted.
If you believe that a minor is using our platform, please notify our support team immediately.
10 Changes to the Privacy Policy
77bbc reserves the right to update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised.
For any significant changes, we may send a notice to your registered email. Continued use of the platform after changes are made will be considered acceptance of the new policy.
We recommend that you visit this page at regular intervals and stay informed about any changes.
11 Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
We generally aim to respond to all data protection requests within business days. For urgent matters, use our 24/7 live chat.
Play with confidence on 77bbc
Keep your information safe and enjoy the best gaming experience. We are always here for any questions you may have.